Contact

Contact and project channels

SFB Alpha Quant Terminal is a free, no-account, browser-based project. There is no central support desk; the FAQ, security page and risk disclosure address the most frequent questions, and voluntary support flows through the Binance Pay UID published on the support page.

Open the support pageRead the FAQOpen the terminal

Self-service first

The FAQ, security page and risk disclosure cover the questions users most frequently ask: data sources, no-custody design, alert handling, support scope and limits.

Voluntary support channel

Optional contributions are accepted through the Binance Pay UID published on the support page. There is no other monetization channel; the platform does not sell user data, trading calls, training or paid memberships.

Project notes

The platform is maintained as an independent free project. Roadmap items, fixes and improvements are scheduled around the time and resources that voluntary support makes available.

Is there a support email?

The project is intentionally lightweight. Most user questions are answered in the FAQ, security and risk disclosure pages. Public-facing channels are kept minimal to preserve the free, no-account nature of the service.

Where do I report a platform issue?

Browser-side issues can usually be resolved by clearing site data and reloading. If a market-data feed is degraded, the terminal labels the affected channel in the data status panel.